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Core details are sourced from this business's Google Business Profile (checked 2026-09-25).
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
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All four reviews praise RoyalShield for speed, professionalism, and roofing skill, with one customer highlighting rapid response to storm damage. Review evidence is limited to four recent five-star ratings.
Platinum delivers polished installation work and completes jobs quickly, with crews finishing full roof tearouts in one day and cleaning up afterward. The critical flaw emerges in warranty service: reviewers report the company stops answering calls once the sale closes, leaving leaking roofs unrepaired and warranty claims ignored despite promises of 25-year coverage.
Luke and his team consistently earn praise for speed: same-day or next-day assessments, quick repairs, and efficient roof replacements. They explain work clearly, answer questions patiently, and adapt to budget constraints. The crew cleans thoroughly, stands by their work with warranty, and handle emergency situations like ice damming and water penetration with follow-up visits to confirm the fix holds. Work spans roof shingles and plywood, downspouts, ice removal, chimney leaks, and vent installation. Reviewers single out Luke Connors by name across multiple jobs. One reviewer noted a longer timeline for replacement post-storm (due to volume), but appreciated the interim tarp coverage and persistent communication. All rated work professional and neat.
Last updated 2026-09-25