Google-verified10 Google reviews
Core details are sourced from this business's Google Business Profile (checked 2026-09-25). Website-sourced details were fetched 2026-09-25.
Every review rates Artisan five stars. Customers highlight Justin Simmons' leadership, meticulous crew work, and standing seam metal roof installations that transform homes. Consistent praise for daily cleanup, transparent pricing, and handling complex custom fits without cost overruns.
Based on limited recent reviews, so treat this as low-confidence.
Strong early work and friendly service keep repeat customers coming back, but roofing jobs and post-project follow-up have serious gaps. When things go wrong, the company goes quiet, leaving customers to pay twice for repairs and wade through court cases.
Reviewers consistently highlight professional execution and strong customer service, with sales staff and installation teams earning specific praise for patience and thoroughness. Work quality and cleanliness on site stand out across jobs, though one customer flagged pricing well above market rates and another experienced scheduling communication gaps before their job started.
Crews arrive fast and work well, leaving jobs clean and roof repairs done right. The office side struggles: long waits for rebates, unresponsive staff, deposit refunds delayed after cancellations, and warranty claims ignored. Tradespeople are reliable; management and paperwork handling are the weak point.
Last updated 2026-09-25