Google-verified344 Google reviews
Most customers praise Avenue Road's emergency response, clear pricing, and professionalism. Staff including Doug, Fergus, Joe, Kas, Aron, and Phil are frequently named for attentiveness and expertise. One significant complaint describes failed leak diagnosis, a broken skylight seal during work, and refusal to warranty repairs or acknowledge responsibility despite paying $2,000 for corrective work.
Projects range from same-day flashing repairs to full roof replacements. The team cleaned up after each visit, provided before-and-after photos, and in one case refused payment for an inspection that showed no work was needed. However, warranty terms and repair liability remain unclear from the reviews.
Only two Google reviews limit insight. One five-star rating offers no detail. A two-star review from 2011 documents unsafe van driving on Lawrence Ave East and raises concerns about crew conduct, though no roof work was performed.
Dorian and his crew deliver polished aluminum work with consistent attention to detail across eaves, soffit, fascia, and siding jobs. Most reviewers cite fair pricing, professional installers, and reliable warranty service; one older review noted slow emergency response, but no recent complaints match that pattern.
Every review praises speed, transparency, and pride in the work. Genci and Alex lead a team that shows up when promised, explains options clearly, and leaves sites spotless. Roofs, gutters, and flat work all earn consistent mention. Customers trust them enough to return for multiple projects over years.
Last updated 2026-08-25