Google-verified54 Google reviewsestablished in 1978
Core details are sourced from this business's Google Business Profile (checked 2026-09-25). Website-sourced details were fetched 2026-09-25.
Most jobs earn praise for skilled workmanship, fast turnaround, and courteous crews who clean up well. Nathan, Ian, and other named staff get specific credit. Several customers highlight responsive emergency service and honest advice. However, a significant minority report missed appointments, poor callback practices, warranty disputes, and at least one leak that needed patching. Communication lapses and follow-up failures appear more chronic than workmanship issues alone.
All 13 reviews are five-star. Reviewers praise Skyline's metal roof installations, fair pricing, and communication throughout projects. The team completes work on schedule, pays close attention to detail, and leaves sites clean. No complaints appear in the available reviews.
No individual customer reviews are available for this business. Their website lists 25 years of operation and Duradek dealer certifications; they cover Newmarket, York Region, Durham, and surrounding areas.
The crew delivers skilled work on specialty roofs and skylight installations when jobs proceed, with reviewers praising punctuality and clean finishes on cedar, slate, and flat roofs. However, two recent one-star reviews document a no-show appointment with no follow-up and a repair that was completed poorly with unauthorized work and permanent damage to brick facing. The owner, Arthur, charges $60 per estimate (competitors charge nothing) and has reportedly called customers to harass them over negative reviews. Skylight work stands out as a consistent strength: multiple reviewers cite precise sealing and improved light quality. The backlog of positive reviews from 9-11 months ago contrasts sharply with the recent downward shift. A prospective customer should expect either excellent work on specialty roofs or an encounter with unavailability, poor follow-through, and dismissive communication.
Last updated 2026-09-25