Google-verified257 Google reviewssince 1974
Core details are sourced from this business's Google Business Profile (checked 2026-09-25). Website-sourced details were fetched 2026-09-25.
Top Hat's field teams earn consistent praise for prompt, courteous work on furnace, fireplace, and duct jobs. Technicians like Darian, Glen, Jonathan, and Drew finish tasks thoroughly and clean up after themselves. However, the sales process breaks down: multiple customers report ignored quote requests, missed appointments, and poor communication before work begins. Long-time clients stay loyal, but new inquiries often go unanswered. Driver incidents (tailgating, reckless highway behaviour) raise concerns about company culture despite office staff being polite.
The business operates across furnace repair, air conditioning, fireplace service, and duct cleaning primarily, with occasional roofing and siding work mentioned. Their website claims WETT certification for wood-burning fireplaces and a Gutter Helmet dealership for eastern Ontario. Operating since 1974 from Carlington, Ottawa, they serve the wider region. Service quality depends heavily on which technician arrives: named staff get five-star reviews, while coordination gaps and sales delays push one-star ratings up to 22% of their 257 reviews.
VR Roofing operates across central Ottawa and surrounding towns. The business lists broad residential and commercial roofing services including replacement, repair, and maintenance, though individual review evidence is not available to verify specific outcomes.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Tyler, Liam, and their Parliament Contracting crew show up early, work methodically through siding and roof jobs, and leave properties cleaner than they found them. Reviewers consistently praise their problem-solving approach, quick response to concerns, and willingness to address surprises on site. They offer a 10-year labour warranty and handle asphalt, metal, and slate roofing alongside cedar, vinyl, and Hardie siding in the Ottawa area. Their strength lies in detailed communication before and during projects. Named crew members like Dave, Boston, and others maintain the site daily, pick up debris and nails, and explain what they are doing. Customers report fair pricing relative to the quality delivered, and many mention they would rehire or recommend them without hesitation.
Last updated 2026-09-25