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Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Most reviews praise RoofCraft's speed, team attitude, and work on flat roofs and gutters. One recent complaint stands out: a $16,000 flat roof installation developed leaks within two months and warranty support went unanswered despite multiple requests, with the homeowner now filing formal complaints.
Most reviewers praise Genesis for skilled technicians like Wes, Evan, and Ken who communicate clearly, explain problems well, and finish jobs neatly. Staff send photos and answer questions during work, and quotes are detailed with no surprises. However, a handful of longer-term customers report delayed follow-ups on roof issues and one recent roof replacement leaked within months, with the company refusing warranty coverage. Repeat customers mention uneven service quality as jobs pile up.
Four of five recent reviews praise fast work, fair prices, and attentive crew communication. One long-standing complaint about unsolicited faxes. Review volume is modest but rating significantly lags category average.
Last updated 2026-08-25