Google-verified98 Google reviews50+ Years in Business
Core details are sourced from this business's Google Business Profile (checked 2026-09-25). Website-sourced details were fetched 2026-09-25.
Chouinard Bros earns strong marks for polished execution and attentive service on residential roofing and siding projects. Crews led by supervisors like Elmer and Shaun consistently arrive on schedule, protect yards and gardens with tarps, and sweep sites clean with magnets and blowers. Chevy and Shaun follow up with photo inspections. However, they charge $195 upfront for repair quotes (deducted if hired), and a handful of reviews flag safety lapses, lack of notice before arrival, and drawn-out damage settlements.
Standout strengths include custom flashing work that matches existing gutters and solving tricky ventilation challenges on vaulted ceilings. Named staff Chevy Halladay and Shaun Mackay appear consistently in positive reviews. A condominium corporation with 80 townhouses praised their phased approach and workmanship. The 3.8-star average reflects a split: two-thirds five-star, but one-third one or two-star, suggesting risk of friction over pricing transparency and job-site protocols.
Five reviews praise Gutterfix for responsive service, solid gutter and drainage work, and fair pricing. One recent one-star complaint describes a consultation without measurements, a changed plan on-site, and an unprofessional confrontation when the technician ran short of materials. The business excels at installation quality but a planning misstep and conflict-handling issue warrant attention before booking.
Principal Roofing earns consistent praise for swift response, attentive leadership from owner Sara, and crew professionalism. Most jobs finish on schedule with thorough cleanup and follow-up inspections. Two recent complaints mark a sharp shift: unfinished roof repairs (missing materials, unapproved substitutions, ghosted after payment) and a no-show appointment. These incidents contrast sharply with the company's typical pattern of reliability and care. When Principal Roofing delivers, customers experience transparent pricing, same-day service on emergencies, and staff who inspect work thoroughly and clean up debris daily. The gap appears post-project: communication drops, promised followups stall, and customers report feeling abandoned. This inconsistency-stellar execution followed by silence-is the core concern.
DVR Roofing earns consistent five-star feedback for flat roof, slate, and shingle work backed by rapid response times and tidy job sites. Customers praise the crew's honesty in quoting and their willingness to inspect or repair issues years after the original job. One reviewer flagged that the business declines interior restoration work like mold remediation.
Last updated 2026-09-25