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Genesis Roofing & Contracting

Updated 2026-08-25 · 19,820 reviewed · 200 listed · Scored from 82 Google reviews · How we rank ›

4.7(82) 82 composite score See reviews on Google ✓ Google-verified Publishes prices
Roof RepairRoofing ContractorResidential RoofingFlat & Commercial RoofingGutter ServiceRoof Inspection & MaintenanceRoof Replacement & InstallationSiding ContractorSkylight ContractorSheet Metal ContractorMetal RoofingChimney ServicesWaterproofing ServiceInsulation Contractor

Google-verified82 Google reviewssince 1979

Genesis Roofing & Contracting
Services
Roof Repair, Roofing Contractor, Residential Roofing
Reviews
82

What recent reviews say

Most reviewers praise Genesis for skilled technicians like Wes, Evan, and Ken who communicate clearly, explain problems well, and finish jobs neatly. Staff send photos and answer questions during work, and quotes are detailed with no surprises.

However, a handful of longer-term customers report delayed follow-ups on roof issues and one recent roof replacement leaked within months, with the company refusing warranty coverage. Repeat customers mention uneven service quality as jobs pile up.

Praised for
  • professional, patient, reliable crew
  • thorough, transparent quotes and communication
  • quality workmanship and cleanup
  • experienced leadership and honest assessment
Watch-outs
  • follow-up service delays on repeat jobs
  • warranty claim denial on new roof leak
  • inconsistent care on third+ service visits
skilled-workmanshipprofessional-crewtransparent-estimatecleans-up-after-jobresponsive-quotesdelayed-projectleak-not-fixedwarranty-honoured
Best for: Homeowners seeking first-time or single-project roof repairs with transparent process and experienced crew oversight.
Think twice if: Repeat customers report service delays on follow-ups; one recent roof replacement leaked within 8 months and warranty claim was denied.

Strengths

  • Named senior technicians (Wes, Evan, Ken) known for craftsmanship
  • Clear photo documentation and on-site communication
  • 50-year manufacturer-backed warranty offered
  • Operating since 1979 with WSIB and insurance

Worth knowing

  • Technicians Wes, Evan, Ken, Shawn, Raj, and John praised by name in recent reviews
  • Flat metal standing-seam roof repair highlighted for technical difficulty and photo documentation of leak source
  • Long-term maintenance customer notes Shawn's eaves cleaning and roof maintenance services
  • Temporary repair provided free while budget arranged on one flat roof job

What reviews say by service

Roof Repair
Quick assessment and fair quotes; one customer's flat metal roof leak fixed with photo documentation, but another's new roof leaked at 8 months with warranty claim denied.
Roof Replacement & Installation
Generally praised for precision and care; one recent full roof replacement leaked within 8 months, causing dispute over warranty.
Flat & Commercial Roofing
Standing-seam metal roof repair noted as handled well; replacement work mentioned in warranty dispute.
Metal Roofing
Metal roof replacement and standing-seam repair praised for efficiency and communication; flat metal roof leak repair documented with photos.
Gutter Service
Eavestrough and downspout installation noted as beautiful and thorough; eaves cleaning services mentioned.
Roof Inspection & Maintenance
Initial inspections by Evan and Raj described as thorough and quick; long-term maintenance customer satisfied with Shawn's eaves cleaning.

How it compares

  • Rated 4.7 against a 4.74 average across the 164 roof repair businesses listed here.
  • Has more Google reviews than 75% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 81
Review volume 83
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
73
4
4
3
0
2
0
1
5

Common questions

Do they serve areas outside Toronto?
Yes. Their website lists service areas including Halton Hills, Kitchener, Barrie, Newmarket, Whitchurch Stouffville, North York, Aurora, and Muskoka.
What warranty do they offer?
Their website claims a 50-year manufacturer-backed warranty, though one reviewer reports a denial on a roof leak within 8 months of installation.
Are they insured and bonded?
Their website states they are fully insured and WSIB covered.
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Last updated 2026-08-25