
Gitano Roofing
Gitano's initial installations earn consistent praise for quality and clean work, with some roofs lasting 7-8 years without issue. Post-installation communication collapses, however: warranty claims go unanswered for weeks or months, leak repairs are repeatedly promised then delayed, and the owner (Lewis) contradicts himself on coverage and timelines. Customers report being passed between staff members with no resolution, while damage from unaddressed leaks accumulates. The pattern suggests the business excels during the sale but fails to back its work afterward. A 2017 installation still holds strong, yet multiple roofs from 2018-2020 are already leaking and the company refuses to engage despite warranty terms. Reviewers describe the experience as stressful and the business as lacking accountability.

