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Gitano Roofing

Updated 2026-09-25 · 19,386 reviewed · 1,323 listed · Scored from 19 Google reviews · How we rank ›

2.7(19) 53 composite score See reviews on Google ✓ Google-verified
Metal RoofingRoof Replacement & InstallationRoof RepairRoof Inspection & MaintenanceResidential RoofingRoofing ContractorSiding ContractorSkylight ContractorSheet Metal ContractorInsulation ContractorFlat & Commercial Roofing24/7 Emergency RoofingGutter ServiceChimney ServicesWaterproofing Service

Google-verified19 Google reviews

Gitano Roofing
Location
Mississauga
Services
Metal Roofing, Roof Replacement & Installation, Roof Repair
Reviews
19
Ranking
#417 in Metal Roofing

Core details are sourced from this business's Google Business Profile (checked 2026-09-25).

What do recent reviews say?

Gitano's initial installations earn consistent praise for quality and clean work, with some roofs lasting 7-8 years without issue. Post-installation communication collapses, however: warranty claims go unanswered for weeks or months, leak repairs are repeatedly promised then delayed, and the owner (Lewis) contradicts himself on coverage and timelines. Customers report being passed between staff members with no resolution, while damage from unaddressed leaks accumulates.

The pattern suggests the business excels during the sale but fails to back its work afterward. A 2017 installation still holds strong, yet multiple roofs from 2018-2020 are already leaking and the company refuses to engage despite warranty terms. Reviewers describe the experience as stressful and the business as lacking accountability.

Praised for
  • skilled initial workmanship
  • clean job site
  • fair pricing on installation
  • roof durability over years
Watch-outs
  • unresponsive to calls and messages
  • warranty claims ignored or delayed
  • poor follow-up on leaks
  • contradictory promises from owner
shoddy-workmanshippoor-communicationwarranty-honouredno-showdelayed-projectskilled-workmanshipcleans-up-after-jobfair-pricing
Think twice if: Warranty claims may be ignored; unresponsive to follow-up calls and leak repairs for months.

What are they good at?

  • quality installation workmanship
  • clean job site and debris removal
  • competitive pricing during sale
  • roofs durable when uncompromised

Worth knowing

  • Owner Lewis and technician Slavik named across multiple complaints
  • warranty claims filed 5-8 years post-installation remain unaddressed
  • 2018-2020 roofs already leaking despite warranty
  • old shingles not removed before new installation on at least one roof
  • roof tarping delayed while owner regroups
  • company operates under multiple business names in voicemail systems

What reviews say by service

Roof Replacement & Installation
Initial work praised as professional and clean; roofs from 2017 holding strong, but 2018-2020 installations already failing with warranty denied.
Roof Repair
Leak repairs promised repeatedly but delayed for months; customers report being passed between staff with no resolution.
Residential Roofing
Installation quality high but post-sale support absent; warranty disputes ongoing.
Metal Roofing
No review text specific to metal roofing; category inferred from directory listing.
Flat & Commercial Roofing
Flat roof installed 2016 now leaking; customer unable to reach business despite warranty claim.
Roof Inspection & Maintenance
No follow-up inspections mentioned; leaks discovered only after customer complaints.

How it compares

  • Rated 2.7 against a 4.64 average across the 454 metal roofing businesses listed here.
  • Has more Google reviews than 64% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 19
Review volume 56
Review recency 100
Review sentiment 37
Profile completeness 100
Verification 30

Rating breakdown

5
7
4
1
3
0
2
1
1
10

FAQ

How long does a Gitano roof typically last?
Roofs installed 7-8 years ago in 2017 remain holding strong with no leaks reported. However, roofs from 2018-2020 have already developed leaks by year 5-7, which the company has not addressed.
What happens if my roof leaks after installation?
The company offers a 15-25 year warranty, but customers report warranty claims are ignored for weeks or months. Lewis (the owner) may ask you to hire a local roofer and seek reimbursement, though receipts sent for reimbursement go unanswered.
How quickly will Gitano respond to a leak?
Response times are poor. Customers report waiting over a week for initial contact after leaving voicemails and texts. Follow-up repairs may take months despite promises from the owner.
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Last updated 2026-09-25