Google-verified130 Google reviews
Core details are sourced from this business's Google Business Profile (checked 2026-09-25). Website-sourced details were fetched 2026-09-25.
From first consultation through final cleanup, reviewers consistently report polished service and precise execution. Named staff including Viktor, Kate, and Max guide customers through options without pressure; crews arrive on time, work methodically even in harsh weather, and leave sites spotless. Metal roofs are praised for appearance and durability, with customers noting competitive pricing for 50-year warranties and materials that hold their finish over decades.
The team regularly tackles associated work like chimney removal, skylight finishing, and gutter coordination. Reviewers highlight Viktor's patience explaining ventilation solutions and materials, the installation crews' skill and pride, and Kate's swift responses to questions. Extra touches like dog house matching and progress photos earn particular mention.
Fractal Roof Inc. holds a perfect 5-star rating from one Google review. Review detail is limited, so specific feedback on their roofing, siding, or skylight work is not yet available from customer accounts.
Reviewers consistently report smooth experiences from quote to install. Sales staff (Rocky, Taylor, Chris, Jamie) respond same-day or within days, listen without pressure, and name transparent pricing. Crews arrive on schedule, work efficiently, and leave sites clean. Named installers-Carlos Jr., Jason (project manager), Wernher (crew lead), Jaymar, Efe-receive specific praise for professionalism and attention to detail. One major complaint: a customer who paid $40,000 for flat roof replacement received conflicting warranty information and struggled to locate documentation after handover.
Across 15 reviews all five-star, Gentech earns consistent praise for fast, professional work and standout customer service. Customers name staff members-Christine, Roger, Sue, Tina-as responsive and skilled. One reviewer credits Roger with diagnosing a difficult leak that had persisted elsewhere; others highlight efficient completion and clear communication. The office team handles scheduling and updates smoothly, making the whole process feel organized and stress-free.
Last updated 2026-09-25